wonderful stay at voco st james hotel, focusing on the amazing staff and their warm hospitality

Friendly staff and delightful ambiance.

We stayed for 2 nights in a King Suite and loved the cozy old hotel vibe. The outdoor pool was perfect for relaxing after a day of exploring, and we were thrilled with the complimentary cocktails during happy hour. A minor hiccup was that the elevator felt a bit cramped, but it didn't spoil our lovely time! 😊

central hub for new orleans adventures and park strolls

My partner and i found this hotel to be an incredible homebase, just a short walk to iconic spots like the french quarter and louis armstrong park, making our daily explorations so enjoyable. plus, the staff always greeted us with smiles while the complimentary croissants were a great start to our mornings.

great stay but some room for improvement

The staff were incredibly helpful at every turn. The location is truly ideal for exploring local attractions.

The bathroom amenities could use some upgrading.

voco has a fantastic location, just a short walk to the french quarter and riverfront. breakfast was good, and chase provided us with excellent restaurant recommendations. i loved how mr thomas was always ready with help and kept our water stocked. it truly felt welcoming, making it a comfy stay!

would recommend

For families looking for convenience

The location was ideal. Just steps away from all activities and close to where we needed to be.

It wasn't exactly a bargain but still manageable.

My wife says that the parking situation could use some improvement for families. It was a hassle to find reasonably priced parking nearby, especially with kids and our service dog in tow.

It was just an appropriate option for a short stay in New Orleans with good price-value balance. The staff was super friendly, especially Harold, who helped with our ice situation. Keep an eye out for cleaning issues, as they could really enhance your stay.

Great location and friendly staff, but room cleanliness needs serious improvement.

my recent stay exceeded expectations compared to previous ones in new orleans. the staff at voco were incredibly welcoming and went above and beyond to ensure a memorable experience. the location was perfect for exploring the french quarter and nearby attractions.

the elevator felt small and outdated.

The stay was enjoyable, especially with the fantastic location that made it easy to walk to the vibrant French Quarter and explore nearby attractions. Chase at the front desk was super helpful with restaurant recommendations, and Mr Thomas was always around to assist us, making the experience feel truly welcoming. However, the cleanliness left something to be desired as we had to refill our water bottles ourselves, which should have been handled during housekeeping services.

Charming Location with Overlooked Details

Had a wonderful time exploring the vibrant streets. Staff provided excellent dining tips for local eats. Our room, while cozy, lacked windows which made it feel cramped. Overall, a decent experience in the heart of the action!

The hotel has a charming vibe and friendly staff who made the experience enjoyable. However, room cleanliness fell short, with some dirty spots remaining. The breakfast service could also use improvement, as our orders were missed. Overall, it’s a decent place near the French Quarter.

100% recommend for a relaxing holiday

Charming hotel, amazing location, perfect for exploring local attractions and enjoying the nearby outdoor dining area with a great view.

Had an amazing time with friends at this luxury hotel! We walked to some great spots, like the historic open-air market and enjoyed a fun Mardi Gras tour. The friendly staff made our stay even better. The location is central, making it easy to explore the vibrant culture and cuisine.

However, our last day was frustrating because we couldn't access our car due to valet issues, and no refund was offered for the inconvenience.